Mobile phone unlocking service comes to Tallaght « Thread Started on Dec 27, 2006, 7:17pm »
A new, independent, mobile phone unlocking and repair service has opened. Based in Tallaght Enterprise Centre and run by local man, Patrick Murphy, Phonexpo claims to be an affordable alternative to the major mobile operators for customers having problems using their mobile handsets.
Set up originally on the Internet as an online help forum for Irish mobile phone users, the Web-based business has already grown and expanded outside the Dublin region. Patrick Murphy says:
“It is badly needed as many Irish consumers feel they are being overcharged by our current four networks with regards to mobile phone repair and unlocking.
“For example, the standard charge to have your phone unlocked by the network is €127 and currently on one particular network if you require your unlock code you have to end your contract immediately. Phonexpo offer the same service from €15-€30 depending on the make and model of the phone.”
Unlocking codes are needed when customers forget their phone’s security number or wish to change to another service provider while keeping the original handset. Over 3,000 people have registered in the past year on the www.phonexpo.ie forum to enquire about fixes for mobile phone problems.
The new local office is run in person by Patrick Murphy who says:
“We can have most phones repaired or unlocked within 5 working days. Repairs can include fixing keyboard damage, broken screens, even fixing the software that runs the phone.
“A popular ‘repair’ is changing the phone’s language. There has been a lot of interest in this from Spanish, Polish, Romanian customers.”
According to Patrick, Phonexpo is a business to fill a growing need for a structured service for mobile phone users. He says he offers a professional service but on a straightforward, friendly level. There is a “no fix, no fee” policy, and all services come with a 30-day guarantee. In addition, Phonexpo offers free return postage to its Irish & UK clients.
Patrick is optimistic that the business will continue to flourish.
“With the growing amount of mobile phone users and the ever growing population of Tallaght, Phonexpo as an independent business will do quite well in the community.
“Over the last four to five years, Tallaght has become nearly its own city. I see Phonexpo alongside the growing popularity of mobile phones and the even bigger growing population of Tallaght doing quite well in the future for many a year. It will be Phonexpo’s objective to offer this service to the community of Tallaght and adjoining communities.”
For more details, contact: Phonexpo, Unit 28, Tallaght Enterprise Centre, Main Road, Tallaght, Dublin 24, Ireland. Ph: (01) 461 0444 Mobile: 087 205 70 96 Web: www.phonexpo.ie Forum: www.phonexpo.ie Email: info@phonexpo.ie
Christmas opening hours: Friday 22nd December: 10.00am to 5.00pm Saturday 23rd to Tuesday 26th December: CLOSED – Happy Christmas! Wednesday 27th December: 10.00am to 1.00pm Thursday 28th December: 10.00am to 5.00pm Friday 29th December: 10.00am to 5.00pm
Re: Mobile phone unlocking service comes to Tallag « Reply #1 on Jan 19, 2007, 5:37pm »
A fantastic service to have in Tallaght anything that will do harm to the bank accounts of the M/B networks is very welcome to every one and I wish phoneexpo every success.
Re: Mobile phone unlocking service comes to Tallag « Reply #2 on Feb 5, 2007, 9:10am »
I have used his services in thpas and would not go near that place again, completely messed up my phone. It's basically just one fella doing phone repairs with no experience.
Joined: Oct 2005 Gender: Male Posts: 25 Location: Dublin North Side Karma: 0
Re: Mobile phone unlocking service comes to Tallag « Reply #3 on Feb 6, 2007, 9:23pm »
I think if you are going to make a comment like that you should at least back it up by leaving your name insted of posting under the Guest tag...... This is not one guy acting on his own. Phonexpo is a registered company ( as you would know it you dealt with them) I have had many services provided by them & I know from dealing with patrick if he damaged anything he would replace it or compensate you instead... Our company has numerous phones (20+) I would never send our phones anyware eles..... If you are sincere in you complaints here at least have the decency to contact the company & give them the oppertunity to rectify the problem, insted of posting here & not having the courage to even post your name...
Re: Mobile phone unlocking service comes to Tallag « Reply #5 on Jun 21, 2009, 7:26am »
Reading the post i would like to provide the public with a bit of information. By law the network operators have to provide the unlock code for your mobile phone for free. So if you are being charged anything at all from unlocking you are being ripped off. Also in relation to repairs most handsets have a two year warranty so any phone that has requires a repair and is within its two year warranty can be repaired FOC. So long as it is not physically or moisture damaged there should be no charge. There are two level 3 repair centres in ireland which will repair all models of phones that are in warranty they are MPRC and Sigma
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